terms of service

Terms, in plain language.

This page is a contract, but we tried to make it readable. If something here is unclear or seems unfair, email us. We'd rather know.

last updated: 2026-10-23

1. License grant

When you buy mixaphone, you receive a personal, perpetual, non-exclusive license to use the plug-in on up to three (3) computers that you own or control. The phone apps are separate. They are free to download and don't count against the three-computer limit.

You can reassign your license at any time. Open the plug-in on the computer you want to free, click the gear to open About, then Manage license, then Deactivate this computer. That frees only the computer you are on, and there is no time limit on doing it.

Worth knowing: deleting the plug-in does not deactivate it and does not free the slot. Deactivate before you wipe, sell, or reinstall a computer. If a computer is already gone, email support@humpbackaudio.com with your order number and we will free the slot by hand. We will not leave you stranded over it.

2. Things you can do

3. Things you can't do

4. Refunds

All sales are final. At $14 mixaphone is already priced low, and your license key arrives the moment you pay. If mixaphone won't run in your DAW or reach your phone, email support@humpbackaudio.com with your order number and a quick note on what went wrong, and we'll help you get it working. Lemon Squeezy is our merchant of record, and its buyer terms apply.

5. Updates

Updates through v2.x are free. If we ship a paid major upgrade after that, you'll be offered an upgrade discount, and the policy will be announced at least a month before the upgrade lands.

6. Warranty disclaimer

mixaphone is provided "as is", without warranty of any kind, express or implied. We've tested it widely and it's stable, but we can't guarantee it works on every configuration of every DAW on every machine.

7. Limitation of liability

To the maximum extent permitted by law, Humpback Audio is not liable for incidental, consequential, or indirect damages arising from your use of mixaphone, including lost sessions, lost work, missed deadlines, or studio downtime. Our maximum liability is limited to the amount you paid for the license.

8. Governing law

These terms are governed by the laws of the operator's country of residence. Any disputes that can't be resolved by email will be subject to the exclusive jurisdiction of the operator's local courts.

9. Contact

support@humpbackaudio.com.